Hard decline · recoverable

revocation_of_authorization

Recurring authorization for THIS merchant was revoked.

What just happened

Cardholder specifically told their bank to stop recurring charges from your business.

Retry strategy

Stop. Retrying after revocation triggers chargebacks and fines.

What to tell the customer

You revoked recurring charges with us. To restart, please add a new card and re-authorize.

Recommended action

Halt automation. Email customer to confirm intent and offer easy re-authorization.

Want to see what this looks like on your Stripe?

See how often "revocation_of_authorization" hits your Stripe account in the last 30 days — and how much MRR is at risk because of it.

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Related codes

card_not_supported

The card doesn't support this type of purchase.

currency_not_supported

The card doesn't support the transaction currency.

do_not_try_again

Issuer explicitly said: don't retry this card.

expired_card

Card's expiration date has passed.

Related guides

Soft Decline vs Hard Decline: What They Mean for Your Revenue

Understand the difference between soft and hard payment declines. Learn how to handle each type to maximize recovery and reduce involuntary churn.

How to Find and Size Failed Payments in Stripe (Step-by-Step)

Find every failed payment in your Stripe account, export it, remove retry duplicates, group by decline code, and calculate your real MRR at risk — step by step.

Stripe Billing Recovery Settings: The Recommended Setup

Every Stripe setting that affects failed payment recovery — retries, customer emails, end-of-retry status, card updates, automations — where it lives in the Dashboard and what to set it to.

Frequently asked questions

Is "revocation_of_authorization" a soft or hard decline?+
It's classified as a hard decline: Permanent issue with the card. Retries will keep failing — you need a new payment method from the customer.
Should I retry a "revocation_of_authorization" decline?+
Stop. Retrying after revocation triggers chargebacks and fines.
What should I tell my customer when this happens?+
You revoked recurring charges with us. To restart, please add a new card and re-authorize.
How do I prevent this decline going forward?+
Halt automation. Email customer to confirm intent and offer easy re-authorization.
Does Rechurn handle this decline code automatically?+
Yes. Rechurn classifies "revocation_of_authorization" and runs the optimal retry cadence with a personalized email sequence. Run a free audit to see how many of your failed charges are this code.
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